Planned Parenthood
Planned Parenthood Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planned Parenthood has 2.1 star rating based on 62 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Services at planned parenthood centers, Birth control, Affordability.
Cons: Racist front desk, Unprofessionalism, Mean.Recent recommendations regarding this business are as follows: "Make sure they verify your insurance", "Great company but they waste money with dunning letters for more money.", "0", "GEt their names and report to manager thi is unacceptable PPH says they are here to help but giving attitude and NO helping!", "Have back up birth control on hand if you're able to".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planned Parenthood has 2.1 star rating based on 62 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Services at planned parenthood centers, Birth control, Affordability.
Cons: Racist front desk, Unprofessionalism, Mean.Recent recommendations regarding this business are as follows: "Make sure they verify your insurance", "Great company but they waste money with dunning letters for more money.", "0", "GEt their names and report to manager thi is unacceptable PPH says they are here to help but giving attitude and NO helping!", "Have back up birth control on hand if you're able to".
Most users want Planned Parenthood to offer a solution to their issues.
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer | San Pablo, CaliforniaAmazing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kissimmee, FloridaWasted time
My daughter went in for an appointment scheduled a week in advance. The day of the appointment they turned her away because they did not except her insurance.
Why did they take her insurance number over the phone? They failed to verify her insurance and instead made her miss a day of school and made her wait in the waiting room for them only to tell her they did not except her insurance. They told her she could go to Lakeland over an hour and a half away! I think this situation could have been avoided.
I am glad she has support of her family to help get her the care she needs. I hope this above incident doesnt lead to another child feeling discouraged and lone with no options. Someone definitely dropped the ball here. I hope this gets corrected and doesnt happen to anyone else.
Life is hard enough. Women shouldnt be made to feel ashamed for trying to make good decisions.
All she was trying to do was see her options for birth control. Im completely disappointed in this so called planned parenthood facility.
- Wasted time
Preferred solution: Apology
User's recommendation: Make sure they verify your insurance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe already give monthly: Save money by not sending FREQUENT dunning requests for more money.
Preferred solution: I would like to stop getting letters asking for more money
User's recommendation: Great company but they waste money with dunning letters for more money...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | El Paso, TexasResolved: More convenient for them
Company fixed the issue and I have been provided with apology.
Preferred solution: Apology
Discrimination Lawsuit
- Walk in service
- Discrimination
Preferred solution: Apology
Rude customer service
- Racist front desk
- Service
- Mean
Preferred solution: Get on the people that are answering the phone they are not helpful and not doing their job to even reassure the paying customers!
User's recommendation: GEt their names and report to manager thi is unacceptable PPH says they are here to help but giving attitude and NO helping!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ontario, CaliforniaTerrible planning on their part
I had a depo appointment (which are always set up 3 months in advance) and was denied my shot because of the outbreak. Apparently, the day before my appointment they called the number I've had on file for almost four years and didn't leave a voicemail because the voice on the inbox was male.
Really? They think the number that's been on file for years is somehow wrong? So I show up and was told I have to get birth control through the app. Like, throughout the last month they could have given me that option in the event my appointment had to be cancelled?
Two weeks before the appointment I call to make sure everything is ok and they said it was and that if anything changes they will call. Then THE DAY BEFORE MY APPOINTMENT they call and attempt to leave a voicemail to cancel. There are ways to protect yourself while administering medication, what makes your physicians so much more special than the doctors and nurses IN HOSPITALS? Taking care of people who are actually ill?
Now because of planned parenthood's poor planning, I have to switch from the method I've been on for four years to the method I switched from to begin with. Thanks for that.
- Birth control
- Services at planned parenthood centers
- Doctors
- Having to pay for said birth control
- Having to switch birth control without having a say
Preferred solution: Get your shot together in the face of crisis and don't make patients switch birth control against their wishes
User's recommendation: Have back up birth control on hand if you're able to
Horrible
Preferred solution: Mail my mammogram referral or fax to Quest Diagnostics of San Leandro, Ca.
User's recommendation: Always get a name and the direct supervisor's name.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richland-Kennewick, WashingtonMake sure you dont make a mistake on scheduling cause they WON'T get in
- Services at planned parenthood centers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGo someplace else
- Affordability
- Service
No respect for you if you have an abortion
I had a surgical abortion 08/28/19 due to concerns presented to me by Planned Parenthood over my pregnancy not developing properly, as well as, my own personal reasons. When I went in for the procedure everyone was amazing.
They were all understanding, caring, and sympathetic. After waiting an agonizing 4.5 hours the doctor finally comes in with her team to begin the procedure, there was 4 of them total present during this ordeal. The nurse with the sedation was never given a chance to administer it to me before the doctor began the procedure. When she began she told me I would feel a pinch and immediate I let out a cry from how painful the injection with the numbing medication was inside of my *** and I’m imagining it was in or around my cervix.
The nurse immediately panicked and told me she would get me sedated right away. The doctor continued what she was doing without waiting for me to be fully sedated. I was extremely upset and in horrible pain and I was obviously showing my distress with all of my crying. I have a high pain threshold and the last time I cried like that was when I was in labor.
I think I cried more this time around though. The nurses were all very visibly upset as well as shocked at how the procedure was going and the feeling of emotion coming from the nurses from how sympathetic they were to my situation was heavy. The nurse conducting the ultrasound while the doctor did her part had to stop to compose herself because she verbalized that “she just couldn’t”. And I imagine she meant she couldn’t bear with what was going on.
The nurse who finally got me sedated kept apologizing to me and was giving me words of reassurance and was just trying to calm me down. I kept requesting more pain relief and my cries were ignored. The procedure which was supposed to be 10 minutes max lasted an hour due to me having a retroverted uterus with a very curved canal which made the procedure a little difficult. I could feel the provider forcing her instruments through carelessly just to get the job done.
I understand that it was a long busy day for them but that does not give her the justification for treating me so horribly just so she can go home. After the procedure was completed I continued to cry in pain and the provider continued to refuse to prescribe me pain medication for my pain as she said I shouldn’t be cramping anymore. My case was different and was obviously not the typical 10 minute procedure they regularly conduct. I had also shared that I had experience an ovarian cyst rupture the night before so I was already in pain.
I have had baristric surgery and cannot take NSAIDS, and because of this I can only take Tylenol 500’s. They hardly do the trick I requested something stronger to help me sleep for the night and she refused. Finally after requesting to leave as I no longer wanted to be in the facility she caved and sent me a prescription for 3 Tylenol with codein which was enough to help me sleep decently.
I’m very upset with the way I was treated and do not believe it was right of her to downplay my pain levels as well as her beginning the procedure without sedating me first. I unnecessarily went through a pain unimaginable all because she was in a hurry and I demand justice for her actions.
Horrible, rude service by the manager Monique at the Chicago Loop
- Unprofessionalism
- Racist front desk
- Untrustworthy
Preferred solution: Th manager should be suspended without pay at minimum.
Surgical abortion story
Just terrible
Lack of customer Service
- You do not answer the phone or return calls
Incompetent
About
Planned Parenthood is the nation's leading sexual and reproductive health care provider and advocate. Planned Parenthood is led by women and men committed to ensuring access to quality health care, education, and information together with a staff of experts in medicine, sexual health, advocacy, communications, and law. Planned Parenthood Federation of America has 73 unique, locally governed affiliates nationwide which operate more than 750 health centers which Parenthood delivers vital reproductive health care, sex education, and information to millions of women, men worldwide.
Planned Parenthood is ranked 58 out of 1264 in Non Profit Organizations category
USA
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Your daughter can also call her insurance or check online for a list of providers.
I completely agree!! I did that for her!!That was the only reason I referred her and took time off work to bring her there. Thanks!!